Supriyanto, Slamet and Hendriyati, Lutfi (2021) Analisa Pengaruh SOP (Standard Operating Procedure) Terhadap Kinerja Waiter dan Waitress di In Bloom Restoran Hotel Ayaartta Malioboro Yogyakarta Indonesia. Journal of Tourism and Economic, 4 (1). pp. 73-84. ISSN 2622-4631
Text
JTEC Reviewer 1.pdf Download (392kB) |
|
Text
JTEC Reviewer 2.pdf Download (408kB) |
Abstract
Standard operating procedures or commonly called SOPs are important things that every company must have and must be a guide in carrying out work activities by all waiters and waiters at In Bloom Restaurant Hotel Ayaartta Malioboro Yogyakarta. This research uses a quantitative approach method, using data from questionnaires and uncovering problems in the form of numerical scores, which are then processed and tested by statistical analysis techniques in an effort to reveal the performance and effectiveness of SOP implementation in carrying out tasks at Bloom's Restaurant.
Item Type: | Article |
---|---|
Uncontrolled Keywords: | SOP, Kinerja, Waiter & Waitress, Restoran |
Subjects: | Hotel Motel Restaurant Corporate Business, Business Organization > Human Resource Development > Employee > Ability Corporate Business, Business Organization > Human Resource Development > Employee > Discipline Corporate Business, Business Organization > Human Resource Development > Employee > Performance Corporate Business, Business Organization > Human Resource Development > Employee > Productivity Corporate Business, Business Organization > Human Resource Development > Employee > Skill Corporate Business, Business Organization > Human Resource Development > Standard Operating Procedure Corporate Business, Business Organization > Human Resource Development > Employee > Service Quality |
Depositing User: | Bama Suprobojati SIP. |
Date Deposited: | 10 Jan 2022 05:45 |
Last Modified: | 15 Jan 2022 04:11 |
URI: | http://repository.ampta.ac.id/id/eprint/585 |
Actions (login required)
View Item |