Saputra, Arif Dwi and Susilowati, Heni and Hermawan, Hary (2019) Perbedaan Persepsi dan Harapan Wisatawan Lokal dan Wisatawan Asing Terhadap Kualitas Layanan di Candi Borobudur. Media Wisata, 17 (2). pp. 29-42. ISSN 2685-8436
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Abstract
Efforts to increase foreign tourists related to tourist attraction need to be interpreted through the attitude of foreign tourists in their perception and expectations of service quality, so that it becomes a more measurable central point when wanting to boost foreign exchange through the tourism service sector. The research that has been done is explorative research with the descriptive quantitative method. The results showed that there were differences in perception and experience of service quality in Borobudur Temple in both groups of tourists
Item Type: | Article |
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Uncontrolled Keywords: | Persepsi, Expektasi, Wisatawan, Candi Borobudur |
Subjects: | Tourism > Tourist / Traveler Corporate Business, Business Organization > Human Resource Development > Employee > Service Quality Tourism > Cultural Tourism > Temple Tourism > Tourist / Traveler > Tourist Perception |
Depositing User: | Bama Suprobojati SIP. |
Date Deposited: | 21 Jan 2022 04:19 |
Last Modified: | 21 Jan 2022 04:19 |
URI: | http://repository.ampta.ac.id/id/eprint/719 |
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