Items where Author is "Defrina, Amelia"

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Thesis

Defrina, Amelia (2023) Implementasi SOP (Standard Operational Procedure) Sequence of Service dalam Mengurangi Keluhan di Samara Restaurant Hotel Grand Ambarrukmo Yogyakarta. Bachelor thesis, Sekolah Tinggi Pariwisata AMPTA Yogyakarta.

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